SHIPPING INFORMATION

Thank you for choosing Gentianum LLC. We are committed to providing you with efficient and reliable shipping services. Below is information about our shipping policies and procedures.

1. Shipping Areas
We offer both domestic and international shipping. You can select the shipping method that suits you when placing your order.

2. Shipping Carriers
We partner with several reputable shipping companies to ensure your order arrives safely and on time. Major carriers include:

UPS
FedEx
USPS
DHL (International)

3. Shipping Times
Domestic Shipping (within the United States):

Standard Shipping: Typically arrives within 5-7 business days.

Expedited Shipping: Typically arrives within 2-3 business days.

International Shipping:

Shipping times vary depending on the destination and typically arrive within 7-21 business days. An estimate will be provided when you place your order.
Please note that international orders may be subject to customs and local shipping restrictions, which may delay delivery.

4. Shipping Costs
Shipping costs vary based on your order total, destination, and selected shipping method. You will see specific shipping costs during checkout.

5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track the status of your package by visiting the shipping company's website.

6. Notes
Please ensure you provide the correct shipping address when placing your order to avoid delays.
If there is a problem with your order during shipping (such as loss or damage), please contact us immediately and we will be happy to assist you.
7. Contact Us
If you have any questions about our shipping policies or your order, please feel free to contact us at any time:

Email: dillon@gentianumstore.com
Phone: 425-477-5369
Thank you for choosing Gentianum LLC. We look forward to providing you with a great shopping experience!