Thank you for choosing gentianumstore.com! Below is information regarding shipping, including detailed explanations of US and international shipping.
- Domestic Shipping (USA)
Shipping Companies: We primarily use the following shipping companies for domestic delivery:
UPS
FedEx
USPS
Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view specific shipping costs at checkout.
Processing Time: Orders are processed and shipped within 1-3 business days after confirmation.
Shipping Time:
Standard Shipping: Generally takes 3-7 business days.
Express Shipping: Generally takes 1-3 business days (additional charges apply).
- International Shipping
Shipping Companies: We offer international shipping services, primarily using the following companies:
DHL
FedEx
UPS
International Shipping Costs: Shipping costs are calculated based on the destination, package weight, and dimensions. You can view specific cost information at checkout.
Processing Time: International orders are processed and shipped within 1-3 business days after confirmation.
Shipping Time:
International Standard Shipping: Generally takes 7-21 business days, depending on the destination.
International Express Shipping: Generally takes 3-7 business days (additional fee applies).
- Customs Duties and Taxes
Please note that all international orders may be subject to import duties and taxes, which are borne by the recipient. Please check the relevant regulations of the destination country before placing your order.
For any shipping-related questions or special requests, please feel free to contact our customer service team. We are dedicated to serving you and ensuring a pleasant and worry-free shopping experience!